How we look after your data.

Introduction

At WTMF AI ("we," "our," or "us"), we're committed to protecting your privacy and the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered emotional wellbeing platform.

By using our services, you agree to the collection and use of information as described here. Questions? Reach out to privacy@wtmf.ai.

Information we collect

Personal information

We may collect personal information that you voluntarily provide to us, including:

• Name and email address when you create an account
• Profile information and preferences
• Communication data when you contact us
• Feedback and survey responses

Usage information

We automatically collect certain information about your use of our services:

• Device information and IP address
• Usage patterns and interaction data
• Technical logs and error reports
• Cookies and similar tracking technologies

AI interaction data

When you interact with our AI features, we may collect conversation data, mood tracking information, and journal entries to provide personalized support and improve our services.

How we use your information

We use the information we collect for the following purposes:

• Provide and maintain our AI emotional wellbeing services
• Personalize your experience and deliver relevant content
• Communicate with you about our services and updates
• Improve our AI models and service quality
• Ensure security and prevent fraud
• Comply with legal obligations

Data security

We implement industry-standard security measures to protect your personal information:

• End-to-end encryption for sensitive data
• Secure data centres with physical and digital safeguards
• Regular security audits and vulnerability assessments
• Access controls and authentication protocols
• Employee training on data protection practices

Data sharing and disclosure

We don't sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• To comply with legal requirements or court orders
• To protect our rights, property, or safety
• With trusted service providers who assist in our operations
• In connection with a business transfer or merger

Your privacy rights

Depending on where you live, you may have the following rights over your personal information:

• Access and review your personal data
• Request correction of inaccurate information
• Request deletion of your personal data
• Object to or restrict certain processing activities
• Data portability
• Withdraw consent where applicable

To exercise any of these rights, email privacy@wtmf.ai.

Cookies and tracking technologies

We use cookies and similar technologies to enhance your experience, analyse usage patterns, and provide personalized content. You can control cookie settings through your browser preferences.

For more detailed information, see our Cookie Policy.

Children's privacy

Our services aren't intended for children under 13, and we don't knowingly collect personal information from anyone under 13. If you believe we have collected information from a child under 13, please contact us immediately.

International data transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.

Subscriptions and auto-renewal

WTMF AI offers optional subscription plans that may auto-renew, providing access to premium features. When you make a purchase or subscribe within the app:

• Payment processing. We don't store or process your card or payment information directly. All financial transactions, including subscriptions and in-app purchases, are handled securely by third-party payment processors (such as Apple App Store or Google Play Store) under their own privacy policies and terms.
• Subscription data. We receive only confirmation of your subscription status and expiration date from the app stores to unlock premium features for your account. We don't have access to your full financial details.
• Auto-renewal. Subscriptions typically renew automatically unless cancelled at least 24 hours before the end of the current period. You can manage your subscriptions and turn off auto-renewal in your Apple ID or Google Play account settings.
• Cancellations. Deleting the app or your account doesn't automatically cancel your subscription. You must cancel through the respective app store settings to avoid future charges.

Changes to this policy

We may update this Privacy Policy from time to time. We'll notify you of any material changes by posting the new policy on this page and updating the "Last updated" date above.

Contact us

Questions about this Privacy Policy or our data practices? Reach us: