Terms &Conditions

Please read these terms carefully before using our services.
Last updated: July 14, 2025

Agreement to Terms

These Terms and Conditions ("Terms") govern your use of the WTMF AI platform and services operated by Knockverse Pvt. Ltd. ("Company," "we," "us," or "our").

By accessing or using our services, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access our services.

Description of Services

WTMF AI provides an AI-powered emotional wellbeing platform that includes:

  • • AI-powered chat and conversation features
  • • Voice call capabilities with AI companions
  • • AI-guided journaling and mood tracking
  • • Emotional insights and analytics
  • • Community features and support

Our services are designed to support emotional wellbeing and are not a substitute for professional mental health care.

User Accounts and Registration

To access certain features of our services, you may need to create an account. You agree to:

  • • Provide accurate and complete information
  • • Maintain the security of your account credentials
  • • Notify us immediately of any unauthorized use
  • • Accept responsibility for all activities under your account

Acceptable Use Policy

You agree to use our services only for lawful purposes and in accordance with these Terms. You agree not to:

  • • Use the services for any illegal or unauthorized purpose
  • • Harass, abuse, or harm other users
  • • Attempt to gain unauthorized access to our systems
  • • Interfere with or disrupt the services
  • • Share inappropriate, offensive, or harmful content
  • • Attempt to reverse engineer or copy our technology

Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

By using our services, you consent to the collection and use of your information as described in our Privacy Policy.

Intellectual Property Rights

The services and their original content, features, and functionality are owned by Knockverse Pvt. Ltd. and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You retain ownership of any content you submit to our services, but you grant us a license to use, modify, and display such content in connection with providing our services.

Disclaimers

Our services are provided "as is" and "as available" without any warranties of any kind. We disclaim all warranties, including:

  • • Warranties of merchantability and fitness for a particular purpose
  • • Warranties that the services will be uninterrupted or error-free
  • • Warranties regarding the accuracy or reliability of AI responses
  • • Warranties that defects will be corrected

Our AI services are not a substitute for professional mental health care, medical advice, or emergency services.

Limitation of Liability

In no event shall Knockverse Pvt. Ltd. be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

Our total liability to you for any claims arising from the use of our services shall not exceed the amount you paid us, if any, in the twelve months preceding the claim.

Indemnification

You agree to defend, indemnify, and hold harmless Knockverse Pvt. Ltd. and its officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or debt arising from your use of our services or violation of these Terms.

Termination

We may terminate or suspend your account and access to our services immediately, without prior notice, for any reason, including breach of these Terms.

Upon termination, your right to use the services will cease immediately, and we may delete your account and data in accordance with our Privacy Policy.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts in Hyderabad, Telangana, India.

Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect. Your continued use of our services after any changes constitutes acceptance of the new Terms.

Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.

Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Email: legal@wtmf.ai
Address: 434, Sagar Society, Banjara Hills, Hyderabad, Telangana 500073
Company: Knockverse Pvt. Ltd.

Related Policies

For more information about how we handle your data and use cookies, please review our Privacy Policy and Cookie Policy.